1. Shipping Locations We currently offer shipping only within India. If you are located outside of India, please contact us at mahadevgems34@gmail.com for assistance.
2. Processing Time Order Processing: All orders are processed within 1-3 business days after your order is placed. Please note that orders are not processed or shipped on weekends or public holidays. Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details. Delays: If we are experiencing a high volume of orders, shipments may be delayed. If there is a significant delay in the shipment of your order, we will notify you via email.
3. Shipping Methods and Costs Shipping Options: We offer various shipping options within India, including standard and express delivery. During the checkout process, you will be able to select your preferred shipping method. Shipping Costs: We offered all India free delivery for our customer.
4. Delivery Time Estimated Delivery Time: Delivery times vary depending on your location and the shipping method selected. Typically, delivery times are as follows: Standard Shipping: 5-7 business days. Remote Locations: Please note that deliveries to remote locations may take longer than the estimated delivery times.
5. Tracking Your Order Order Tracking: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through the carrier’s website. Tracking Updates: Please allow up to 24 hours for tracking information to be updated after your order has shipped.
6. Shipping Address Accuracy: Please ensure that your shipping address is complete and accurate at the time of placing your order. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses. Changes: If you need to change your shipping address after placing an order, please contact us immediately at mahadevgems34@gmail.com . changes may not be possible once the order has been processed or shipped.
7. Damaged or Lost Items Damaged Items: If your order arrives damaged, please contact us immediately at mahadevgems34@gmail.com with unboxing video and photos of the damaged item and packaging. We will work with you to resolve the issue as quickly as possible. Lost Items: If your order does not arrive within the estimated delivery time, please contact us so we can investigate the issue. We will work with the carrier to locate your package.
8. Shipping Restrictions Restricted Items: Certain items may be subject to shipping restrictions based on regional regulations within India. If an item in your order is restricted, we will contact you to discuss alternative options.
9. Contact Information If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at mahadevgems34@gmail.com.